Skip to Main Content

University of Portland Clark Library

How to Use the Library

Get Help from Your Library Team

Clark Library staff are part of your academic support team and are here to help you succeed! Whether you need help with finding a book, finding quality sources for papers, using library databases, or checking out a laptop, we are here to assist you. All questions are welcome and we encourage you to ask often as you progress through your courses. Not sure what to ask? Contact us anyway and we'll figure it out together! 

There are many ways to contact us. Pick your preferred way and get in touch! 

Ways to Get Help


Student borrowing a book at the library service desk. Smiling student worker is taking the book to scan barcode and check out to student.Drop by or contact the Service Desk on the main floor (map). Library staff and student assistants can help you with using the library, reserving study spaces, accessing course reserves, borrowing materials, and more.

The Research Desk is located next to the Service Desk. Drop by or contact for help with anything related to your research process, such as developing topics, searching effectively, finding sources, accessing full text, and more.

The Digital Lab desk is located in the Shiley-Marcos Center for Design & Innovation, Room 301. Drop by or contact for help with multimedia projects, or to borrow audio and video equipment.

Ask Through Chat

Use library chat to get help from a live person at any time. The chat service is staffed 24 hours a day, seven days a week. When UP librarians are offline, a wider network of librarians is ready to take your questions. You will see a chat button or widget on many library web pages, on all Moodle course pages, and embedded in many library databases. 

Book a Librarian

Appointments are a service that our librarians provide to offer you personalized help. These one-on-one appointments create a private space for getting help with locating quality sources, developing effective search strategies, and meeting your professor's assignment criteria. You can use this service as often as you need it. We have many repeat customers! Schedule an appointment or watch a short video on making an appointment.

Email or Call

Service Desk: or 503.943.7111 or 1.800.841.8261, extension 7111
Research Desk: or 503.943.7788 or use Library Chat
Digital Lab: or 503.943.7796
Interlibrary Loan: or 503.943.7526

Want to contact a specific person? Use our Staff Directory. | 503.943.7111 or 800.841.8261 | 5000 N. Willamette Blvd., Portland, OR 97203-5798
Copyright © University of Portland, All Rights Reserved | Icons made by Freepik from