Troubleshooting Access to Resources

You have tried to access an online resource that has not been configured in our off-campus access system. The URL for this resource may have recently changed, or it may be a free site that does not need to be accessed through UP.

• Try connecting through the on-campus version of the URL that is linked in the error message. If the resource is free, it may not need to connect through our off-campus access system.
• Choose the Submit button to report this error message to us. (Note: these reports are checked about once per week).
• For a faster response, please contact the library at 503.943.7788 or email reference@up.edu. Please send the URL that you are trying to access, and how you originally connected to that URL (e.g. from a library web page? From a link in Moodle?)