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University of Portland Clark Library

Troubleshooting Off-Campus Access: Access to this resource is not available

Error Message

Access to this resource is not available

Reason for this Error

  • This error message indicates that our system does not recognize you as a current student, faculty, or staff of the university.
  • Occasionally, UP alumni who return to campus as a graduate student/staff/faculty, or staff/faculty who take classes at UP, may see this error message. 
  • After graduation, UP alumni have off-campus access to a limited subset of library resources. See the Services for Alumni page for more information.

Troubleshooting Tips

  • If you are staff/faculty and currently taking classes, try logging in using your current student credentials rather than your staff/faculty credentials.
  • If you are a current student, faculty, or staff of UP (or an alumni with questions about resources available to you), please contact the library at 503.943.7788, or email reference@up.edu, for assistance.

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